Follow the storage information printed on the product label and included with your order. These general tips help protect packaging and product quality.
Inspect the package when it arrives. Confirm the item, seal, label, and batch number match your order. Contact support before storing or handling any package that is open, damaged, or incorrectly labeled.
Keep containers sealed, upright, dry, and protected from direct sunlight. Avoid unnecessary temperature changes and do not transfer contents to an unlabeled container.
Storage requirements may vary by product. Always follow the temperature range and handling directions on the label. If the label and this guide differ, the product label takes priority.
Use our support form and include your order and batch numbers so our team can help.